Is bluetooth currently enabled on your tablet?
- Pull down the drop-down menu on your tablet from any screen and make sure bluetooth is turned on.
- A lock must be commissioned to the Engage site on which StratIS Sphere is listed as an Administrator.
- The lock must also be named exactly the same in Engage and StratIS. This includes leading or trailing spaces and zeros.
- Please see: How to Commission a BE467/FE410 Lock in Engage