Is bluetooth currently enabled on your tablet?
  • Pull down the drop-down menu on your tablet from any screen and make sure bluetooth is turned on. 
Has the lock been commissioned in with the Allegion Engage application?
  • A lock must be commissioned to the Engage site on which StratIS Sphere is listed as an Administrator. 
  • The lock must also be named exactly the same in Engage and StratIS. This includes leading or trailing spaces and zeros. 
  • Please see: How to Commission a BE467/FE410 Lock in Engage