Welcome to the StratIS Support Troubleshooter - let's try to diagnose your issue and find you the solution you need! 

Okay, let's get started. Please follow the prompts and click on the relevant questions below:

What are you having issues with today?

I can’t login!

How do I add a person to StratIS?

How do I see who accessed a door/other information?
I can't make keys!

I can’t program a door!

My keys aren’t working on my locks!

How do I return a key?

How do I make an emergency key and/or master key?
Other FAQ