1. Can I buy locks and keys from StratIS?

    • No, please contact your distributor.

  2. Can I use another tablet, like an Apple iPad?

    • No, only StratIS certified tablets are approved to work with our system.

  3. Can I program locks with a laptop?

    • No, you must use the tablet to connect.

  4. Can I program keys with a laptop?

    • If you have a Control system, you can use the web interface of StratIS to make and return keys via the MT20W.

  5. Can I reuse keys?

    • Yes, with the exception of staff keys on Control systems.

  6. What does “tour” mean?

    • “Touring” a lock means to physically visit and program it.

  7. Other FAQ


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