To return / delete a staff key please follow these steps:

Hardware needed: Tablet, MT20W Reader


Staff keys can be returned by doing the following:

  • Tap People
  • Tap Staff Keys
  • In the list of staff keys, select the one that you want removed
  • Tap Return Key. A dialog box will appear confirming to return the key, and tap Return Key.
  • Place the card on the MT20W reader
  • Wait until you see the reader flash green and/or hear 3 quick beeps. 
  • You should then see "Credential write complete". Click "Done" to finish.