To enable No-Tour capabilities on the Schlage NDE Networked Wireless Lock, connect to the lock in Engage to confirm the lock's settings are as follows: 

1. Main Firmware version needs to be at least version 2.10.09 

2. WiFi needs to be switched OFF

3. Disable PROX credentials on the lock's Key Configuration: 

To disable PROX on NDE/LE:

1.       Using the ENGAGE mobile app, BLE connect to the NDE/LE.

2.       Click on “Configure Device”

3.       Click on “Advanced”

4.       Click on “Credential Types Accepted”  You will get a warning, click on Continue.

5.       Ensure that all “PROX IN USE” options are disabled. 

6.       Click on Save

Options should look as followed: