Getting Started With STRATIS

All the things you need to know about getting StratIS ordered and set up on your site.

What's In The Box?
*Click the links in this article to see pictures of the items described. Upon receiving your StratIS Sphere setup, open the box and check that all t...
Tue, 2 Feb, 2016 at 4:51 PM
Is Training Available?
We offer training packages off all sizes.  For more information please contact us at
Tue, 2 Feb, 2016 at 4:21 PM
What is the process for setting up a site?
The process for setting up a new site is the following: 1. Place order or request migration for StratIS.  New Or...
Fri, 4 Sep, 2015 at 12:31 PM
Can the app be customized for my property?
The standard software license does not include customization for your property but we do offer these services.  If you are looking to re-brand the software ...
Sat, 1 Aug, 2015 at 3:05 PM
Will grey keys stop working as soon as I use a blue key?
No, the upgrade to StratIS is meant to be as painless as possible.  All existing keys will continue working on doors they have access to until the k...
Wed, 14 Oct, 2015 at 3:00 PM
Is the Software Transferable?
The short answer is yes, it is transferable.  Our standard practice is grant the software license to the property owners.  As such, the property owner is ab...
Mon, 11 Sep, 2017 at 2:46 PM
What do Tour and No-Tour mean?
A “Tour” is the activity of visiting a door with the tablet and appropriate programming cable. It is done when performing actions that can’t be done with ju...
Thu, 25 Feb, 2016 at 10:28 AM
Can I switch to StratIS one lock at a time?
No, StratIS migrations are required to switch over the entire property at once. This means you won't have to juggle two systems for managing your acces...
Wed, 14 Oct, 2015 at 3:03 PM
How do I setup units?
All site changes are made under "Manage Property", "Property Layout".  You are able to add or edit groups or units there using the spher...
Mon, 25 Apr, 2016 at 11:37 AM
How do I get the Red Key serial number?
The most accurate way to send us the Red Key serial number is to read it from the StratIS app. Go to Reports -> Get Key Info and read in the key. The app...
Fri, 4 Sep, 2015 at 12:23 PM